Why you should need a Google professional account?


This is a article that you never think to write, always you can read some crazy experiences in other peoples, but not for you. So, this is a personal experience that I consider it is important to share.

Even so I like product from Google, their are very revolutionary, easy to use and the awesome integrations with other services.

Today, How is the important the mail for you?, now is like your DNI (ID document), in fact I think that is your virtual DNI. With a mail, we can manage a lot of services, correspondence, contact service, work, friends, family datas etc. And I do a question: Whats happen if you lost your mail, your google drive, mails, contacts and all logins by API integration?

Many people feels like a boss with own Gmail free account, working with office document in cloud, storage a lot information in your free cloud, but take care.

So this is my experience, it was my current problem, at March 21 of current year, I arrived from my holidays in Tenerife, after to relax and eat something to recovery energy and slept a little. When I woke up, I went to take a look my phone and start to recovery the contact with my friends, when I could see something like: “An action is required”. When I tried  to login, my Google account fails and I could not enter, response? Your account has been disabled.

To avoid some comment about, I had a second account for security and my phone number to can receive sms in case of anormal action in my account.

So, all is like  wet paper. My first action were look my second backup mail, and after to check for some notice about posible hacking, except my own login from Tenerife. Next step?, talk with my friend to ask posible solutions and try to find some solution in internet.

During my hell, I spoke with my friends and It seems to be a someone hacked my account, but ok, I did not have any notice about strange start of session. So, searching in Google, I found an article from Oriol Ferré  https://oriolfarre.me/blog/cuenta-google-inhabilitada.html where he explains about a similar case and he had to change a lot of sign in accounts, but in two days it was solved with apologies from google includes, I am did not have the same lucky. However, I still had cross my fingers waiting a possibility to recover my account and avoid to modify more than 50 logins around the net.

Finally, I am tired sending messages to support, messages by twitter but I never could have a solution after some weeks later. Then, I decided to buy me a professional account in Google Apps For Work by 40€/year. With this, I have support 24h every day and can ask any question but still they can not help me about my problem with my free account. I have to say that support guys were very kind and and they tried to do all as possible to find some solution.

When I had my professional account, then I had to change my most important logins: Amazon, Ebay, Paypal, Bank account, Twitter and more than 50 services… Today, I continue changing accounts when I remember… Sometimes, I need to send a special mail with support, with number account, invoice copy o something for validate my authentication.

Practically, my drive documents, I recovered thanks to have sync with my machine, except the files (docs, excel and more) built or shared with Google.

Following, I share some important point that you need take care to lost:

Services access by authentication with “Sign in with Google” button
You have’t access by this method, because this sign in is by API that you need do login to can access. You need to send a mail to support for can explain your problem and accord a method to authenticate.

With a free account of Gmail you have not support:
You have not support, you can not call to anybody.

Google photos, bye bye to your remembers
This is a service that Google released one year ago, unlimited space to upload your pictures. Why you should to trust in this service if you have not support if you have some problem like this?. You will lost everything!.

Email, correspondence, you will lost contacts
Do you can imagine that every people that have your mail and it will imposible contact with you? This case for a freelance with possible clients, could be a hell.

History navigation and bookmarks of Chrome
Before to change your account in Chrome, you can do a copy of folder “bookmarks” into directory of app and paste into the same directory when you have changed your account.

Reputation, work associate
For example, if you have applications in Play Store, with you Free Gmail account, reputation in G+ like developer and more, you will lost it. Also, if you win back the account, neither you can not do migrate this reputation, licenses, purchased articles like music, books, devices (you will lost warranty)

Business, stats about yours sites
Your work from sites, money from AdSense or from your Youtube account, investment in AdWord to promote yours business, important stats… You will lost it

Google docs documents
You will lost all documents that you have generated by Google docs.

I had all contacts stored in my Gmail account and I win back that thanks to my IPad, where I never removed my gmail account.

Reset your Android:
You will need reset your android to change the main account. But take care, you need to do a backup before.

After all that, an important and last advice, you should to do a Google Apps for Work account, is very cheap, only 40€/year and you will have profesional and good support about any problem. Despite this, Google have the best cloud platform for work, confortable and very professional.

Thanks for read!

PD: Sorry for my english. Now I try to write in english to learn little by little :)